Support

Write to info@caliverse.app and we'll get back to you. Norsk går fint.

Questions

How is tonight's chance worked out?

Borealys combines live solar wind and the aurora oval from NOAA, the hourly cloud forecast by altitude, darkness, the moon and town lights from NASA's night-time satellite images. Your magnetic latitude decides how strong the aurora must be to reach your sky.

Kp is high, so why does it say "Not tonight"?

Usually clouds, light or town glow. The panel on the Tonight screen marks the factor that holds it back. Where to go may find a clearer, darker spot nearby.

When do alerts arrive?

Alerts are checked on your phone in the background, and iOS decides how often that runs. Opening the app now and then helps iOS run checks more often. Alerts only come when the aurora is likely visible near you: active, dark and clear.

How do I restore or cancel a purchase?

Restore: Settings in Borealys, then Restore purchases. Cancel Pro Yearly: iPhone Settings, your name, Subscriptions. The Trip Pass lasts 14 days and never renews.

Does it work outside Norway?

Yes. Forecasts, spots and town-light data cover the aurora zones in both hemispheres.